Administration & Compliance Manager
Glasgow (office based with 1 day from home)
£45,000
Full time and permanent
We are delighted to be supporting a well established organisation in the appointment of an Administration & Compliance Manager who will have focus across accidents and enforcement. This is an excellent opportunity for an experienced people manager with a background in insurance, compliance or H&S administration to take ownership of an established team and play a key role in the effective delivery of a busy operational function.
Working within a wider Health & Safety team, you will lead a team of eight administrators responsible for a range of insurance, claims, accident reporting and compliance activities across a large, multi site client environment. This is a hands on management role where you'll have the opportunity to shape how the team operates, develop individuals and ensure processes are delivered accurately and efficiently.
The role:
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Lead, manage and develop a team of eight administrators across four operational functions.
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Oversee insurance administration, including insurance-related inspections and compliance processes.
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Manage public and employer liability claims administration, working closely with insurers and claims handlers.
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Oversee accident reporting processes, ensuring incidents are reviewed and assessed in line with RIDDOR requirements.
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Monitor workloads, service levels and quality standards, ensuring deadlines and reporting requirements are consistently met.
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Produce management information and reporting, identifying trends and highlighting areas for improvement.
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Build effective relationships with internal stakeholders, clients and external partners.
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Take a hands-on approach to supporting the team, improving processes and ensuring the smooth day-to-day running of the function.
About you:
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Previous experience managing an administrative, claims, insurance or compliance focused team.
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A background in insurance administration, liability claims, insurance inspections or a related regulated environment.
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Confident managing workloads, performance and the development of team members.
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Strong organisational skills with excellent attention to detail and the ability to manage competing priorities.
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Comfortable working with reporting, processes and service level agreements.
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Strong communication and stakeholder management skills.
Knowledge of RIDDOR and experience with LOLER would be advantageous, as would a NEBOSH qualification. However, we're particularly interested in hearing from people with strong insurance, claims or operational administration experience who can bring effective leadership and a hands on management style.
If you would like to find out more or have a confidential chat, feel free to reach out to Becky Taylor at Iconic Resourcing.
At Iconic Resourcing, we understand that not all candidates will meet every single desired qualification or skill for the job positions posted on behalf of our clients. However, if you believe that you can add value to the role despite your experience looking a little different from what we've identified, we would be thrilled to learn more about you.
Iconic Resourcing are committed to partnering with clients who share our values of inclusivity and diversity. We work with many businesses that recognise the importance of creating a welcoming and respectful workplace for all employees. As an equal opportunities employer, we treat all applicants fairly and equally. We act as both an employment business and an employment agency and are happy to accommodate any reasonable adjustments required. To view all of our Iconic Jobs across Scotland, please visit our website.