Digital Product Owner
Up to £40,000 DOE
Gleneagles Hotel, Auchterarder (Hybrid Working)
Gleneagles hotel are currently seeking a curious, analytical and data driven Digital Product Owner to join our Marketing and Brand team to support our Senior Digital Product Manager. Working across both the Gleneagles and Estelle brands, as well as a competitive salary, you will also enjoy a fantastic range of perks, benefits and rewards.
Here's a bit more detail on what we see you doing in this role:
- You’ll be responsible for assisting the Senior Digital Product Manager in the ongoing development, optimisation and measurement of the company’s consumer facing digital platforms to ensure a 5* digital experience
- Assisting in the design, evolution and development of all digital platforms
- Become instrumental in the delivery of digital projects through the creation of, uploading and management of administration relating to projects, you’ll ensure our key stakeholders are kept up to date with latest developments
- Support the Senior Digital Product Manager in conducting user research, whether on-site or in person and analysing and reporting on this
- Coordinating feedback for changes, refining designs, spotting new opportunities and proactively making suggestions
- Working and liaising with digital marketing agencies and our Senior Digital Product Manager to refine and implement on-site and technical SEO changes, maximising discoverability
- Working with our Brand and Content team to ensure on-site copy is both on-brand and optimised for search.
- Continuously monitoring platform usage, quality, and business feedback to communicate and changes and swiftly troubleshoot issues
- Using platform insight, industry news and BI data to collate and refine customer requirements
- Creating and assisting with weekly, monthly, and ad hoc reporting
- Staying ahead of the game by keeping up to date with hospitality tech news and trends, ensuring Gleneagles and Estelle brands are at the forefront of the industry
- Interacting with guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way
Here's a bit more detail on what we are looking for:
- 3 – 4 years of experience in a digital environment, ideally with a specific product management or UX role; you also have a proficiency with Microsoft Excel and PowerPoint for producing reports and presentations
- Passionate about all things digital, you’re fascinated with how people interact with web platforms and various forms of digital technology
- Experienced in writing user stories based on customer and business requirements, you know exactly how to refine those with designers, developers and third-party suppliers
- Your skills will be strong in analytics and reporting tools such as HotJar, Google Analytics, Google Data Studio and BI tools; some experience with Adobe Creative Suite tools would be advantageous as would some HTML and CSS experience
- Adept in product management and product design tools such as Jira, Figma, Trello, ClickUp, Sketch or similar, you’re also experienced in managing CMS platforms such as Wordpress and Umbraco
- You understand various platforms and digital products and you have some knowledge in how APIs, SFTPs, SAAS systems can work
This is a unique opportunity to join a globally renowned brand, and really influence their digital footprint. If you have the skills we’re looking for and would like to hear more about what working at Gleneagles would offer you, you can reach out to Kerry McFarlane at Iconic Resourcing for more information, or apply via the link
At Iconic Resourcing we are engaged by many leading organisations across Scotland and our aim is to keep the recruitment process simple. All interviews will be held via our video interviewing platform with Iconic Resourcing and Gleneagles, before being invited to a face to face meeting with Gleneagles, on site in Auchterarder.
Iconic Resourcing is an equal opportunities employer, and all applications will be treated as such. We act as both an employment business and an employment agency.